Contact Us

Mailing Address
PCNA National Office
613 Williamson Street, Suite 200
Madison, WI 53703


National Office Hours
Mon-Fri: 9 a.m. - 5 p.m. CT

Frequently Asked Questions


Who can join PCNA?
Anyone who has an interest in cardiovascular health care is encouraged to become a PCNA member

How much is membership?
Membership dues are $75 for one year and $145 for two years. NOTE: The standard subscription rate for the Journal of Cardiovascular Nursing (JCN) is $111, but PCNA members receive JCN and many other clinical tools for only $75 in annual membership dues. Students enrolled in a nursing (baccalaureate or masters) or doctorate program who are taking at least 12 credits are eligible to join PCNA at the discounted annual student member rate of $50. View PCNA member benefits.

When will my membership expire?
PCNA membership runs on an anniversary year, which expires either 12 months or 24 months from the date of joining. Renewal notices are sent via email. You will also find your expiration date listed on your PCNA membership card.

How do I renew my membership?
A renew now button will show up on your profile a few months before your expiration date. When you press this button you will automatically be set to renew the same type of membership you previously had. So if you had a 1 year professional membership in 2016, when you go to renew in 2017 and press the renew now button, the membership you will be purchasing will be a 1 year professional. If you would like to switch membership types, going from a student to a professional or from a 1 year professional membership to a 2 year professional membership, click the join now button on the membership options webpage.

How long will it take for my membership to be active?
It will take 24 hours for your membership be active between M-F. If you purchase your membership on Saturday or Sunday, please allow 2 business days.

How long will it take to receive my member card?
Your card number will electronically be sent to you within 1 day of your purchase. If you do not receive this email, please contact us.

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Logging in to

What if I do not know my password?
Click on “I don't know my password” in the login section under Username and Password. Instructions for resetting your password will be emailed to you. If you do not receive an email within 1 hour please email Mariel Snyder, Membership Coordinator directly as the email may have been caught in your spam folder.
You can change your password on the preference tab on your profile. 

PCNA respects your privacy and will never share or sell your email address.

How do I change my contact information?
Please login to the PCNA website using the email address that you originally used to sign up. Once you are logged in, you will be able to update your contact information on the My Details section of your profile.

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Online Credit Card Payments

Is my credit card information secure?
Yes. The PCNA website offers the highest level of security available. PCNA accepts Visa, MasterCard, and American Express, and all payments are securely processed by VeriSign. During the checkout process (when you enter your credit card information), you will see the padlock symbol in the bottom right hand corner of your browser window. This symbol indicates that you are on a secure webpage. If you still feel unsure about this process, call us at (608) 250-2440 x 0 and we can process your credit card information by phone.

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Continuing Education

How do I obtain my CE certificate?
We have step by step instructions on how to access your CE evaluations and then your CE certificate.

How can I get a copy of my CE certificate?
You can view your completed CE courses in Your Account on Each course is connected to an evaluation and ability to download your CE certificate. If you are unable to access Your Account, or Your Account does not display your recently completed CE courses, please contact us. We will need to know the date, location, and title of the CE program you completed in order to provide a CE certificate.

What PCNA continuing education programs are available?
PCNA is proud to offer a wide variety of continuing education opportunities, available in the Meetings and Online Education sections of our website.

Is PCNA an accredited provider of CE credits?
Yes. PCNA is an approved provider of nurse practitioner continuing education (CE) through the American Academy of Nurse Practitioners (AANP). AANP is an approved provider of CE through the American Nurses Credentialing Center (ANCC). The National Lipid Association has endorsed the PCNA Annual Symposium to apply towards the eligibility requirements for the American Board of Clinical Lipidology National Certification Exam #53005002. Please contact your state nursing board or licensure organization to ensure that they will accept PCNA continuing education credits.

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Clinical Tools & Journals

How do I order PCNA patient education? 
Please visit the Patient Education section of our website for instructions on how to order specific publications. Ordering information varies depending on the piece. If you cannot find the patient education product you are looking for on this page, please contact us.

Why didn’t I receive the most recent issue of JCN?
Make sure that:
  • Your membership is current. If there is a lapse in your membership, you may miss an issue.
  • We have your correct address on file. You may verify this by logging in to your PCNA account.
  • You are receiving your mail. If the mailing address we have on file is your workplace, make sure that your mail is being delivered to you (we prefer that you list home addresses for this reason).
If none of the reasons above apply, contact us.

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Chapters and Regional Meetings

Is there a chapter in my area?
PCNA currently has several active chapters throughout North America. We invite you to participate in a chapter to earn additional CE credits and network with cardiovascular specialists in your area. Stay tuned to the PCNA calendar of events for a full list of educational programs.

Is there a cost to join a chapter?
Chapter membership is included in your PCNA annual membership dues. To join a chapter, log-in to Your Account and "Update Your Contact Information".

How can I find out more about starting a chapter?
If you do not currently have a chapter in your area and are interested in forming one, please review our tips for starting a chapter. Back to top

Annual Symposium

How do I register for the Annual Symposium?
Registration for the Annual Symposium opens on November 1. All attendees MUST register online, even if you are paying via check. Payment must accompany registration. PCNA accepts payment by check or credit card (VISA, MasterCard, or American Express).

When will I receive a confirmation of my registration?
Online registrations will produce a confirmation email within 24 hours of completion. Online registration with a check that are missing payment will not be processed. It is the responsibility of the registrant to follow up with PCNA if confirmation has not been received. 

What is the cancellation & refund policy?
Cancellations and refunds, less a $50 processing fee, will be granted up to two weeks prior to the Symposium. If you cancel within two weeks of the Symposium, you will forfeit all fees.

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Sponsorship, Exhibits & Marketing

How can my company reach PCNA members?
PCNA offers several high-visibility advertising opportunities that will allow your company to reach members and Annual Symposium attendees. 

What are the guidelines on product theaters?
Product theaters are reserved exclusively for PCNA supporters.  If you are interested in becoming a supporter, please contact Sue Koob, MPA, Chief Executive Officer.